FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: Are you manufacturer or trading company?

A:We are manufacturer,welcome to visit our factory. Our main products are : Cat Tree, pet Toys, and pet beds. We can also help clients with one basket source service.

Q2: Why we can choose you?

1): Reliable---we are the real company, we dedicate in win-win
2): Professional---we offer the pet products exactly you want
3): Factory---we have factory, so have reasonable price

Q3: How about the shipping cost?

If your goods is not large, we can send goods to you via courier, such as FEDEX,,we cooperated with them for long time, so we have good price.
If your goods is large, we will send to you via sea, we can quote the price to you, then you can choose whether use our forwarder or yours.

Q4: How about the price?Can you make it cheaper?

The price depends on the item you demand(Shape,size,quantity)
Best quotation will give after receiving full description of the item.

Q5: How about the sample time?

Sample time:3~10days after order & samples confirmed.

Q6: What is the payment?

30% TT as deposit, balance before shipment.Also we accept the PAYPAL, west union.

Q7: Do you accept OEM service, with our logo and our design?

Sure, OEM orders are welcomed.